
The Most Underrated Benefits Tool You’re Not Using: Decision Support
Benefits enrollment is one of the most important decisions employees make each year—but also one of the most confusing.
Multiple plan options. Deductibles vs premiums. Voluntary add-ons. HSAs. FSAs. Networks. It's a lot.
That’s where decision support tools come in.
What Is Decision Support?
It’s a digital tool that helps employees:
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Answer questions about their healthcare needs
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Compare plans based on projected usage
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Visualize total cost of care
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Get tailored recommendations (without pressure)
Why It Matters
According to MetLife, only 50% of employees feel confident in their benefits decisions.
Decision support removes guesswork, reduces stress, and helps people enroll with clarity.
And when employees feel confident, HR feels the difference.
What It Looks Like in Action
Employees can:
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Select dependents
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Input expected doctor visits, prescriptions, and major procedures
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See side-by-side plan comparisons
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Get clear recommendations with cost breakdowns
No login. No spreadsheet. No call with HR.
Stat to know: Brite users see an average 24% enrollment shift into consumer-driven health plans when using decision tools.
More Confidence = More Impact
When employees make better decisions:
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They use their benefits more wisely
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They save money (and so do employers)
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They avoid confusion, mistakes, and re-enrollment requests
It’s not just about picking a plan. It’s about owning the process.
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