Benefits enrollment is one of the most important decisions employees make each year—but also one of the most confusing.
Multiple plan options. Deductibles vs premiums. Voluntary add-ons. HSAs. FSAs. Networks. It's a lot.
That’s where decision support tools come in.
It’s a digital tool that helps employees:
Answer questions about their healthcare needs
Compare plans based on projected usage
Visualize total cost of care
Get tailored recommendations (without pressure)
According to MetLife, only 50% of employees feel confident in their benefits decisions.
Decision support removes guesswork, reduces stress, and helps people enroll with clarity.
And when employees feel confident, HR feels the difference.
Employees can:
Select dependents
Input expected doctor visits, prescriptions, and major procedures
See side-by-side plan comparisons
Get clear recommendations with cost breakdowns
No login. No spreadsheet. No call with HR.
Stat to know: Brite users see an average 24% enrollment shift into consumer-driven health plans when using decision tools.
When employees make better decisions:
They use their benefits more wisely
They save money (and so do employers)
They avoid confusion, mistakes, and re-enrollment requests
It’s not just about picking a plan. It’s about owning the process.
Blog References:
MetLife: 2023 U.S. Employee Benefit Trends Study
SHRM: Benefits Utilization